A hand-history file is the record your poker site or tracker writes after you play. FlopHero needs one before it can analyze anything. It reads the poker site straight from the file itself.
Your poker software writes that file. The Upload window shows the line Supported formats: .TXT .XML .ZIP, so the whole job is to end up with a .txt, .xml or .zip on your computer.
Produce the file in your poker software
The menu differs from one site or tracker to the next, so there is no single path:
- Open your poker software's settings.
- Find its hand-history or save-hands option.
- Switch it on if it is off, since some clients save nothing until you do.
- Play a few hands so there is something to save.
- Export those hands, or note the folder your client writes them to.
Trackers export too, and not only as .txt. An .xml file uploads directly, so a DriveHud2 export goes in as it is, with no converting first. If your software wrote many small files, zip them into one archive before uploading; the Upload window also has an Upload Folder button.
Bring it into FlopHero
With the file in hand, open the Upload window and drop it in. The full walkthrough, including pasting hands as text instead of using a file, is Uploading Hand Histories.
If the file will not go in, check its type before anything else: only .txt, .xml and .zip are accepted. Two messages point at the file itself rather than at the upload:
- File Type not supported means the export is not a .txt, .xml or .zip.
- Upload exceeds size limit (100MB ZIP, 10MB TXT). You may attempt compressing to ZIP file to reduce its size, or contact our support team and we'll be happy to help. means the file is over the ceiling for its type.
Both arrive with your file name and a colon in front of them. Fixing Common Problems covers an upload that does nothing. When the format is not the problem, Contacting Support reaches the team.
Where to go next
- Supported Sites and File Formats confirms your site and the file it produces.
- Uploading Hand Histories takes the file the rest of the way.
- Why Some Hands Aren't Analyzed explains gaps once a file is in.